Jeff Jarvis: “I ask us — in journalism and in education (and in journalism education) — to aspire to being services. That requires us to start by thinking of the ends.”
This is so right. Aspire being services, in education as in journalism, as both activities have so much in common.
via Diigo http://buzzmachine.com/2012/11/19/content-vs-service-in-media-education/