A few weeks ago I started exploring liquidnews, an open project for collaborative media. It reminded me of projects in Second Life, where developers at Linden Lab use the Scrum methodology for their viewer project (Snowstorm), publishing the documentation and getting comments from the community for the project.
The Second Life community also has a tradition of community conventions (SLCC), which are organized by residents of the virtual world, independently from Linden Lab (even though Linden Lab is a major sponsor and has key people deliver keynotes). Those gatherings are very inspiring and also give the residents the opportunity to question Linden Lab policies.
I asked the founder and CEO of Linden Lab, Philip Rosedale, for an interview. This was before Linden Lab made an announcement which shocked the education and non-profit community in Second Life: basically the end of the discount pricing for those organizations. So I’ll have to disappoint those involved: the interview was strictly about the application of Agile, Scrum and more radical versions of these philosophies in media projects. I discovered that ‘radical version’ of an open company while studying LoveMachine Inc, another company Philip started.
Even though MixedRealities is not a “Second Life blog”, I do have my virtual office there and up to this day Second Life is a major source of inspiration for my social media practice at my newspaper. So I attended today a gathering of non-profit and education people at Rockcliffe University, an online non-profit organization dedicated to the advancement of education and science in 3d virtual environments. About 70 avatars discussed the new pricing policies. There will be a meeting with a representative of Linden Lab, organizations start looking for closer collaboration and/or study possibilities to move away from Second Life and establish themselves on for instance OpenSim grids.
There are lots of complaints about the communication by Linden Lab. Educators and non-profits are among the most interesting content creators in Second Life, but they don’t know what the strategy of Linden Lab is. Yes, the new thinking of “fast, easy and fun” has been discussed at the community convention, but educators were taken by surprise when it was announced there that the Teen Grid (Second Life for teens) would be stopped. They were also shocked when Linden Lab announced lay-offs and a reorganization, but then again, Linden Lab is a private company.
The whole situation is once again very interesting for all those who have a broader interest in social media. The content of Second Life is produced by the users/residents, using the platform and tools provided by Linden Lab. Does this mean that the residents should be treated as citizens rather than as customers of a private company? Is Linden Lab just a company, or also a kind of government? Should the residents have a right to be represented in the board of directors?
These are fascinating questions, and many others could be added (like about the relationship of Second Life with the open source universe of OpenSim). But, as I said, the interview was not about Linden Lab or Second Life as such, but about the organization of media start-ups.
Philip Rosedale told me that at Linden Lab he is not applying the same principles as at the LoveMachine. I also should mention that the LoveMachine is not a virtual world, it is a company building a crowdsourced review and bonus system (among other projects). It is a start-up and as such can experiment more than a more established company. Even though the interview is not about the transformation at Linden Lab, it was interesting to learn about Rosedale’s vision on a new model for start-ups, allowing them to survive and outsmart established companies.
Read the interview and the context on my blog at PBS MediaShift: Linden Lab’s Rosedale Considers ‘Scrum’ Method in Newsrooms.